Privacy Policy

1. What we collect

We only collect personal information that you choose to give us or that is needed to run the website.

• Enquiry and quote forms: your name, email address, phone number, company name, the service you are interested in, your budget range and anything you write in the message field.
• Newsletter sign-up: your email address.
• Job applications: your name, contact details and the information you include about your experience.
• Technical data: when you submit a form we record the date, time and IP address of the submission, which helps us stop spam and abuse. Our web server also keeps standard access logs.

2. How we use it

We use the information you give us to:

• respond to your enquiry, prepare a proposal and deliver the services you ask for;
• send the newsletter you subscribed to (you can unsubscribe at any time);
• consider your job application and contact you about it;
• keep the website secure and prevent spam, fraud and misuse;
• understand how the website is used so we can improve it.

We do not sell personal information, and we do not use it for automated decisions that have legal effects on you.

3. Cookies and analytics

The website uses a small number of cookies and similar technologies so it can remember basic preferences and measure traffic. Embedded content from third parties, such as maps, fonts and videos, may set their own cookies under their own privacy policies. You can block or delete cookies through your browser settings; the site will still work, though some features may be less convenient.

4. Who we share it with

Your information is handled by the Brandiio Inc team. We share it only with service providers that help us run the business, for example our email delivery provider, hosting provider and analytics tools, and only so far as needed for those services. Each provider is required to protect your information and use it solely on our instructions. We may also disclose information where the law requires it or to protect our rights and the safety of others.

5. How long we keep it

Enquiries are kept for as long as needed to respond to you and, if you become a client, for the length of our relationship plus the period required for our business and legal records. Newsletter details are kept until you unsubscribe. Application details are kept for up to twelve months after the role closes unless you ask us to remove them sooner or you join the team.

6. How we protect it

Form submissions are stored in a database that only authorised team members can access, protected by passwords and access controls. Data travels to and from the website over an encrypted connection. No system is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your information from loss, misuse and unauthorised access.

7. Your rights

Depending on where you live, you may have the right to ask us for a copy of the personal information we hold about you, to correct it, to delete it, to limit how it is used, or to withdraw consent you previously gave. To make a request, email us at the address below. We will respond within a reasonable time and may need to confirm your identity first. If you are unhappy with how we handle your information, you can also complain to your local privacy regulator.

8. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with information, please contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed, and significant changes will be highlighted on this page.

10. Contact us

Questions about this policy or your personal information can be sent to hello@brandiio.ca or through our contact page.